Service For Our Clients

Everything we do to support you and your kitten from the first hello to life at home

A Great Start with Us

Contract & Warranty

We set you up with a contract that explains your rights and our responsibilities.

Vaccinations

Your kitten receives first year FVRCP shots and Rabies with health checks from vet.

Deworming

We handle both internal and external types of deworming as part of routine health care.

Neutering

When it is time we arrange the surgery and provide gentle recovery support.

Starter Package

We include fifteen days of transition food and a small set of common medicines just in case.

Free Insurance

You receive one month of free pet insurance with no waiting period, for extra peace of mind.

When Your Kitten Is in Our Cattery

Photos and videos

Photos and Videos

We share updates once a week so you can watch your little one grow from tiny baby to playful youth. Each update includes clear photos and short notes about milestones.

Nutrition

Nutrition

We feed a balanced mix of dry, canned, and raw to build strong bones, muscles, and healthy tummies. We use Instinct and Royal Canin for dry and Big Country Raw for raw.

Play and socialization

Playing with Other Kittens

After weaning, kittens join our kindergarten with siblings and other litters in one of our largest rooms. Daily free play and climbing build confidence and social skills.

Nail trimming

Nail Trimming

We trim nails regularly with calm, short sessions to keep play safe. This routine also teaches kittens to accept gentle handling, brushing, and basic health checks.

Outdoor time

Socialization

On nice days, kittens enjoy supervised time in our yard for fresh air and sun. We do not recommend outdoor living because of risks, but controlled enrichment is helpful.

Litter training

Potty Training

During the first two months, kittens stay close to mom and siblings to learn self care and litter box skills. Through nursing, and play, they also learn good cat manners.

Arriving at Your Home

Breeder Delivery

For families in Ontario or Quebec, we can visit your home to help your kitten settle in. For other cities, please see our shipping options and cost page. We set up essentials and review daily routines for a smooth start.

Lifelong Free Consultation

We remain your friendly pet consultants for life for free. Reach out any time for advice on nutrition, grooming, health, play, training, and behavior, or simply to share updates and celebrate milestones with us.

Free Boarding

Planning a trip. Your cat can board with us for free. Bring their regular food to keep routine consistent. Boarding is for clients only to reduce disease risk. They may stay as long as needed for your peace of mind.

Frequently Asked Questions

When do you schedule neutering

Timing depends on weight, health, and vet advice. It is usually around 4.5 months. We book the surgery, manage recovery, and keep you updated.

What is inside the starter package

We provide 15 days of transition food and a small kit of common medicines. You also receive one month of free insurance, a handmade gift, and a short how to guide.

How often do you share photos and videos

We share updates at least once a week. Extra updates are sent at key moments such as vaccinations and surgery day.

Who can use the boarding service

Boarding is for our adopters only. This keeps your cat in a familiar, safe group.

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