First days after arrival
Stress-related signs can appear after arrival. Families should notify BearMary promptly and follow provided guidance.
Health support
Warranty Overview
This page gives a careful overview of BearMary warranty support. The official signed contract controls final rights, obligations, timing, exclusions, and remedies.
FPV and FIP
Coverage windows and remedies for feline panleukopenia and feline infectious peritonitis require veterinary documentation.
Genetic disease
Coverage for verified PRA, PKD, or ALPS requires official veterinary reporting for review.
HCM
BearMary describes a one-year HCM warranty for death from confirmed HCM, with licensed veterinarian diagnosis required.
Medication support
Medication support may be available for certain symptoms. This does not replace emergency veterinary treatment when needed.
Boarding support
Boarding support may be available when departure timing changes, with exact terms handled by the contract and direct communication.
Claim documentation
Warranty support requires prompt communication and official veterinary diagnostic reports or medical records where applicable.
Care responsibilities
Warranty support may be affected by unsafe outdoor living, abuse or neglect, improper introduction to other animals, low-quality food, or failure to provide a safe, clean, stable environment during adaptation.